Terms & Conditions
These Terms & Conditions govern the use of the FOLOVER PACK website and provide the general framework for product information, B2B quotations, custom packaging projects, orders, artwork, shipping and commercial interactions.
What These Terms Cover
FOLOVER PACK primarily serves commercial buyers. These terms explain how website information, quotations, custom projects, orders and related responsibilities are handled.
Website & Product Information
General rules covering website use, product information, specifications and availability.
Quotations & Orders
Commercial terms are confirmed through quotations, invoices, purchase agreements and written order documents.
Custom Packaging
Artwork, sampling, decoration, tooling, approvals and other OEM/ODM project requirements.
Delivery & Compliance
Production, shipping, quality claims, buyer responsibilities, force majeure and transaction-specific terms.
Welcome to FOLOVER PACK | XIAMEN FOLOVER PACK CO., LTD.
These Terms & Conditions govern your use of https://www.foloverpack.com/ and your interaction with our website, product information, inquiry forms, quotation requests, custom packaging services, and other online resources.
By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue use of the website.
FOLOVER PACK primarily provides business-to-business (B2B) cosmetic packaging products and OEM/ODM packaging solutions to brands, distributors, importers, wholesalers, manufacturers, and other commercial buyers.
1. About FOLOVER PACK
FOLOVER PACK supplies custom perfume bottles, cosmetic and skincare glass packaging, essential oil bottles, pumps, sprayers, droppers, bottle caps, closures, and related customized packaging solutions.
2. B2B Nature of This Website
This website is intended primarily for commercial and professional buyers.
Product pages, category pages, articles, specifications, photographs, drawings, and other website content are provided for general product evaluation and sourcing purposes.
Unless expressly confirmed in writing, information published on this website does not constitute a binding offer, sales contract, warranty, or guarantee of availability.
Final commercial terms are determined through quotation, proforma invoice, purchase agreement, sales contract, order confirmation, or other written confirmation issued or accepted by FOLOVER PACK.
3. Product Information and Specifications
We make reasonable efforts to provide accurate and useful product information. However, cosmetic packaging products may be updated, customized, produced from different molds, or supplied with different components depending on project requirements.
Website information may include:
- Bottle capacity
- Dimensions and weight
- Glass or component materials
- Neck finish
- Pumps, sprayers, droppers and closures
- Colors and surface finishes
- Printing and decoration options
- MOQ information
- Packaging configurations
- Reference product images
Such information may be approximate, representative, or subject to production tolerances.
Final specifications must be confirmed for the applicable project before mass production.
Where a product page states that a material, dimension, component, color, specification, or other technical detail requires confirmation, customers should obtain written confirmation from FOLOVER PACK before relying on that information for purchasing or product development.
4. Quotations and Pricing
Prices displayed or discussed on the website, if any, are for reference only unless expressly stated otherwise.
Formal quotations may depend on factors including:
- Product model
- Order quantity
- Material and component configuration
- Printing and decoration requirements
- Custom molds or tooling
- Packaging requirements
- Delivery destination
- Shipping method
- Incoterms
- Raw material costs
- Exchange rates
Unless otherwise specified in writing, quotations may have a limited validity period and may be revised if product specifications, quantities, costs, shipping conditions, or project requirements change.
Website information does not override the price or commercial terms stated in the latest valid quotation, proforma invoice, purchase agreement, or written order confirmation.
5. Minimum Order Quantities
FOLOVER PACK is a wholesale and custom packaging supplier. Minimum order quantities may apply to products, components, decoration processes, custom colors, molds, accessories, and packaging.
MOQ may vary depending on the specific product, production process, customization requirement, and supplier or factory conditions.
Any MOQ shown on the website is indicative unless specifically confirmed in the applicable quotation or order documentation.
6. Custom Packaging and OEM/ODM Projects
Custom packaging projects may involve bottle selection, closure matching, decoration, printing, coating, electroplating, labeling, color matching, custom accessories, molds, tooling, samples, and other development work.
Custom projects may require additional:
- Development time
- Sampling fees
- Mold or tooling fees
- Printing plate or setup fees
- Artwork confirmation
- Technical approval
- Minimum order quantities
Production should not begin until relevant specifications, samples, artwork, colors, components, and commercial terms have been approved where applicable.
Changes requested after approval or after production preparation has begun may result in additional cost, revised lead times, new sampling requirements, or production limitations.
7. Artwork, Logos and Customer-Supplied Files
Customers may provide logos, trademarks, artwork, packaging designs, technical drawings, text, graphics, color references, or other materials for custom packaging projects.
By providing such materials, the customer confirms that they have the necessary rights, licenses, permissions, or authorization to use and reproduce them for the requested project.
FOLOVER PACK is not responsible for claims arising from unauthorized use of customer-supplied trademarks, logos, artwork, copyrighted material, or other intellectual property.
Customer-supplied files may be used by FOLOVER PACK and relevant production partners only as reasonably necessary to evaluate, quote, sample, manufacture, inspect, package, or deliver the requested products.
8. Samples and Pre-Production Approval
Samples, prototypes, digital mockups, renderings, color references, and pre-production samples may be used to confirm a custom project.
Customers are responsible for reviewing relevant details before approval, including where applicable:
- Dimensions
- Capacity
- Color
- Logo position
- Printing content
- Surface finish
- Closure compatibility
- Artwork
- Packaging configuration
Reasonable variations may occur between digital representations, samples, and mass production because of materials, production processes, monitor displays, printing methods, coating, glass manufacturing, and normal manufacturing tolerances.
9. Orders and Commercial Contracts
Submitting an inquiry or requesting a quotation through this website does not automatically create a sales contract.
An order becomes subject to the commercial terms agreed between the parties through the applicable quotation, proforma invoice, purchase order acceptance, sales contract, or other written confirmation.
Order-specific documents may contain additional terms relating to:
- Price
- Payment
- Quantity
- Specifications
- Production tolerance
- Lead time
- Quality requirements
- Inspection
- Shipping
- Incoterms
- Claims
- Tooling
- Custom production
If an order-specific written agreement conflicts with these website Terms & Conditions, the mutually accepted order-specific agreement will normally govern that transaction.
10. Production and Lead Times
Any lead time shown on the website or discussed before order confirmation is an estimate unless expressly guaranteed in writing.
Production and delivery schedules may depend on factors including:
- Final artwork approval
- Sample confirmation
- Deposit or payment receipt
- Material availability
- Mold availability
- Production capacity
- Customization complexity
- Public holidays
- Quality inspection
- Shipping schedules
- Customs clearance
FOLOVER PACK will make reasonable efforts to meet confirmed schedules but cannot guarantee transportation, customs, port, carrier, or other third-party timelines outside our reasonable control.
11. Shipping and Delivery
Shipping terms, destination, freight responsibility, insurance, customs clearance, import duties, taxes, and delivery arrangements should be confirmed in the applicable quotation, proforma invoice, or sales contract.
Depending on the project, transactions may use internationally recognized Incoterms such as EXW, FOB, CIF, DDP, or other mutually agreed terms.
Unless otherwise agreed, buyers are responsible for confirming applicable import regulations, duties, taxes, labeling requirements, product compliance requirements, and local market requirements in their destination country.
12. Quality Claims and Product Inspection
Customers should inspect products within a reasonable period after receipt and promptly notify FOLOVER PACK of any material discrepancy, damage, or quality concern.
Where a claim is made, we may request relevant evidence such as:
- Photos
- Videos
- Carton labels
- Batch information
- Quantity details
- Inspection reports
- Representative samples
Any resolution will depend on the confirmed specifications, agreed quality standards, order documentation, inspection evidence, and circumstances of the individual transaction.
13. Intellectual Property
Unless otherwise stated, the content of this website, including text, graphics, product photographs, page layouts, logos, icons, downloadable materials, technical content, and website design, is owned by FOLOVER PACK, licensed to FOLOVER PACK, or used with appropriate authorization.
Website content may not be copied, reproduced, republished, distributed, commercially exploited, or systematically extracted without prior authorization, except where permitted by applicable law.
FOLOVER PACK does not claim ownership of trademarks, logos, or artwork lawfully supplied by customers for their own custom packaging projects.
14. Acceptable Website Use
You agree not to use this website to:
- Violate applicable laws or regulations
- Submit fraudulent or misleading information
- Attempt unauthorized access to website systems
- Introduce malware, malicious code, or automated attacks
- Interfere with website security or performance
- Harvest contact information without authorization
- Misuse FOLOVER PACK intellectual property
- Impersonate another person, company, or organization
We reserve the right to restrict access where necessary to protect the website, our users, or our business systems.
15. Website Availability and Errors
We aim to keep the website accurate, secure, and available. However, we do not guarantee uninterrupted availability or that all content will always be complete, current, or error-free.
We may update, correct, remove, replace, or modify product information and website content without prior notice.
FOLOVER PACK is not responsible for reasonable website downtime resulting from maintenance, hosting issues, network failures, security incidents, third-party services, or circumstances outside our reasonable control.
16. Third-Party Links and Services
This website may contain links to third-party websites or communication services, including external platforms used for messaging, analytics, hosting, maps, video, or other functionality.
Third-party websites and services operate under their own terms and privacy policies. FOLOVER PACK does not control and is not responsible for the content, availability, security, or practices of independent third-party websites.
17. Limitation of Liability
To the extent permitted by applicable law, FOLOVER PACK will not be liable for indirect, incidental, special, or consequential losses arising solely from reliance on general website information or from temporary inability to access this website.
Customers should obtain written confirmation of important product specifications and commercial terms before making purchasing, manufacturing, branding, regulatory, or logistics decisions.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
18. Compliance and Buyer Responsibilities
Packaging requirements and regulations vary between countries and markets.
Unless specifically agreed otherwise in writing, customers are responsible for determining whether a selected product, material, decoration, label, or packaging configuration satisfies the legal and regulatory requirements applicable to its intended product and destination market.
Where certification, testing, migration reports, compliance documents, or specific regulatory requirements are required, these should be clearly communicated and confirmed before ordering.
19. Privacy and Personal Information
Personal information submitted through this website is handled according to our Privacy Policy .
Please review the Privacy Policy for information about how FOLOVER PACK collects, processes, protects, and manages personal information.
20. Force Majeure
FOLOVER PACK will not be responsible for delays or failure to perform obligations caused by events reasonably beyond our control.
Such events may include:
- Natural disasters
- Fire or severe weather
- War or civil disturbance
- Government restrictions
- Port closures
- Transportation disruption
- Labor disputes
- Epidemics or public health emergencies
- Power or network failures
- Material shortages
- Other significant supply-chain disruptions
Where such circumstances affect an order, the parties should communicate reasonably regarding revised production, delivery, or other arrangements.
21. Governing Terms
These website Terms & Conditions are intended to govern general use of the FOLOVER PACK website.
Individual transactions may be governed by additional terms contained in quotations, proforma invoices, purchase agreements, sales contracts, or other written agreements between FOLOVER PACK and the customer.
Where an individual transaction specifies governing law, jurisdiction, arbitration, dispute resolution, or other contractual conditions, those mutually accepted transaction-specific terms will apply to that transaction.
22. Changes to These Terms
FOLOVER PACK may update these Terms & Conditions from time to time to reflect changes in our website, products, business operations, technology, commercial practices, or legal requirements.
The latest version will be published on this page together with the updated revision date.
Continued use of the website after an update constitutes acceptance of the revised website terms to the extent permitted by applicable law.
23. Contact Us
For questions about these Terms & Conditions, product information, quotations, custom packaging projects, or commercial terms, please contact: